Card Services

Debden Credit Union Ltd offers a great variety of card products to meet different needs of individuals and business, as well as the needs of our agriculture members. From our Member Card® debit card to a wide array of MasterCard® credit cards, you'll find that we've got everything you need.

Travelling? Let Us Know

Are you planning on travelling soon? Whether it's for a three day ski trip to the mountains, or a month-long vacation to the south, let us know before you go. Advising us of your travel plans before leaving will ensure that you have uninterrupted access to your money while you are away.

Letting us know when and where you will be travelling advances in extra security for you and your money. All accounts are monitored for suspicious or unusual card activity. Without notifying us of your travels, transactions for high amounts, out of the country, or more frequently than usual can result in your card being blocked for security purposes, until we can contact you. Contacting the Debden Credit Union Ltd. and MasterCard® will avoid any disruptions to your card use while you are away from your normal business area.

When you call, please let us know what country and/or US states you will be travelling to, when you leave and when you will return. We'll take care of everything else.

If you have a Member Card® Debit Card, and/or a Global Payment™ MasterCard®, please call the Debden Credit Union Ltd.

Collabria has a Cardholder Support team that work on your behalf 24/7 every day of the year.

Call 1-855-341-4643 (1-647-252-9564 internationally) when you:

  • are unable to find the information you need;
  • have a question about your account;
  • are having difficulty with checking your account through MyCardInfo.;
  • have lost your card or
  • suspect your card was stolen.

You can also email the Collabria Cardholder Support team with any general inquiries at:

  • please note that this email is not secure and is only used for the purpose of general inquiries.
  • DO NOT include your account information. If you have a specific question, please contact the Collabria Cardholder Support team by phone.

Lost or Stolen Debit Card or Global Payment Card?

24 hour Lost or Stolen Card Assistance within Canada & Continental USA
1-800-LOST111 (1-800-567-8111) or call 1-306-566-1276 (collect)

24 hour Lost or Stolen Card Assistance outside of Canada & Continental USA
1(306)566-1276 (collect)